Choose your solution

TWO PACKAGES,

Both built to give you more output for less spend. No long-term contracts, No hidden fees

Higher Output

•

Lower Cost

•

No lock-ins

SUPPORT PACKAGE

Vanguard

Human support agents with AI by their side

[ CUSTOM PRICING BASED ON ]

Ticket volume & hours. Starts ~40% below equivalent headcount cost.

Dedicated vetted CS agent – trained on your brand

Full AI toolkit: agent assist, human-in-loop, automated responses

Flexible shift coverage

AI quality control – brand-safe, policy-compliant

Agent performance leaderboard & coaching insights

Onboarding in 2 days and fully operational in 7 days

Shopify-native integrations available

Get a Quote

AI PACKAGE

Sentinel

AI-powered support supervised by human experts

[ CUSTOM PRICING BASED ON ]

Ticket volume & automation scope. Significant savings on agent headcount.

Kim AI – trained on your products, policies & tone

Human trainers for ongoing AI supervision & refinement

Agentic workflows – AI handles returns, orders, FAQs autonomously

Helpdesk agnostic. Works with Gorgias, Zendesk, etc.

Pulse – ticket categorization, VOC & CSAT insights

50+ integrations including Shopify, Recharge, Loop, etc.

50% time savings in 50 days

Get a Quote

BRANDS WE WORK WITH

Frequently asked questions

We begin within 48 hours and complete full onboarding within two weeks—with no downtime or disruption.

We believe results should speak for themselves — not contractual lock-in. You can scale up, scale down, or cancel with 30 days notice.

Vanguard is for brands that want a human agent with AI tools — the agent handles all interactions, supported by automation. Sentinel is for brands with existing support teams that want to automate repetitive queries with AI, supervised by Kim's human trainers to keep it accurate and on-brand.

Kim integrates with 100+ tools including Shopify, Zendesk, Gorgias, Richpanel, Klaviyo, and more. If you use it, we almost certainly connect to it. Ask us about your specific stack on the demo call.

We compare your current support spend — including agent salaries, management overhead, tooling, and training — to what a single Vanguard agent costs for the same or better output. The 60% figure is based on real data from brands we've onboarded.