Capabilities
Agent Assist
AI suggests accurate responses to support agents in real-time, helping them reply faster and with confidence. Agents retain full control and can customize replies before sending.

Automate Action
AI handles entire workflows independently by automatically processing tickets and sending responses without human intervention, boosting efficiency and reducing response times.

Human in the Loop
AI proposes actions based on training but waits for human approval before executing, combining automation speed with human judgment for sensitive or complex cases.
