AI that works with you.

Fully configurable and trained on your business context, it works alongside your team, responding on their behalf, handling routine tickets, and letting them focus on what truly matters: the high-impact, complex queries.

Configurable

Context Aware

Human Centric

AI & Human Synergy perfected for

D2C & E Commerce

Sources

Integrate all your Data

Upload your key documents and content to build a dynamic knowledge base that grows with your brand. CoPilot leverages this data to provide accurate, timely support. Keep your team informed with always up-to-date information.

Policies

Product Manuals

Shipping & Delivery Guidelines

Return & Refund Policies

Agentic

Workflows that allows AI to act on your behalf.

Create custom guidelines that align AI actions with your brand's values and goals. Maintain control while unlocking AI's full potential, ensuring every decision is ethical, reliable, and tailored to your unique business needs.

E Commerce Workflows made
Easier

Co Pilot Suggestions

Draft a Response

Confirm Return Action

Deny Return

Where is my order...

My product is not working...

I want to return my order

Capabilities

Agent Assist

AI suggests accurate responses to support agents in real-time, helping them reply faster and with confidence. Agents retain full control and can customize replies before sending.

Automate Action

AI handles entire workflows independently by automatically processing tickets and sending responses without human intervention, boosting efficiency and reducing response times.

Human in the Loop

AI proposes actions based on training but waits for human approval before executing, combining automation speed with human judgment for sensitive or complex cases.