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Customer Support Expert
Powering CX for brands on Shopify&TikTok

Fractional Customer Support for Growing D2C Brands

Onboard dedicated and reliable customer support experts starting at $5/hr

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Trusted by Top Brands

We match you with the right customer support expert for your brand

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Get In-house quality at outsourced costs

Offer personalized, brand-aligned support with our vetted experts. Hire them for as low as 1 hour per day, with no long-term commitment.

Manage all customer inquiries to closure

Complete transparency and accountability

Consistent and On-brand Support

Pricing

Only pay for agents or AI. No commitments or lockins

  • Agents with ecommerce category expertise
  • High flexibility with fractional hiring options
  • Dedicated agents
  • Free performance management tool
  • Free CRM
  • Integrated AI assistance
  • Monthly billing, no lockins

Why Brands Choose Us

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Reliable, Professional Customer Support Agents

At Kahawa 1893, we were overwhelmed by customer support. Onshore talent was costly and unreliable, and freelancers didn't work out. Then we found kim.cc.

Paula, Kim's Phillippines-based agent, quickly became integral to our team. She now handles internal, wholesale, and marketing inquiries with meticulous follow-ups, allowing us to focus on growth.

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Corey Starey

VP of Operations, Kahawa 1893

Have questions?

How does kim curate top remote agents?
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Can I hire part-time agents?
Do I need to train the agents?
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Start your 30-day free trial today

No Contracts, No Commitments. Guaranteed Results.

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kim.cc

838 Walker Rd., Suite 21-2, Dover, Delaware, 19904

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