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Fractional Customer Support for Growing D2C Brands
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Offer personalized, brand-aligned support with our vetted experts. Hire them for as low as 1 hour per day, with no long-term commitment.
Manage all customer inquiries to closure
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Consistent and On-brand Support
Pricing
Only pay for agents or AI. No commitments or lockins
- Agents with ecommerce category expertise
- High flexibility with fractional hiring options
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- Free performance management tool
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- Monthly billing, no lockins
Why Brands Choose Us
At Kahawa 1893, we were overwhelmed by customer support. Onshore talent was costly and unreliable, and freelancers didn't work out. Then we found kim.cc.
Paula, Kim's Phillippines-based agent, quickly became integral to our team. She now handles internal, wholesale, and marketing inquiries with meticulous follow-ups, allowing us to focus on growth.
Corey Starey
VP of Operations, Kahawa 1893
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