Build the future of customer experience with us.
Join Kim's internal team to build the product, or become a customer support specialist helping leading brands deliver better experiences.
BRANDS WE WORK WITH
CHOOSE YOUR PATH
Two ways to grow with Kim.
Build at Kim
Join the core team building Kim's AI platform. Own meaningful problems end-to-end and ship alongside the founders.
- Engineering
- Product
- Design
- Marketing
- Sales & Operation
- Growth
Agentic roles
Work as a Kim support specialist for fast-growing ecommerce brands, backed by AI tooling, structured training and real coaching.
- Support Agent
- Team Lead
- QA
- Trainer
Small team.
Outsized ownership.
We're building the operation we wish existed when we were running CX ourselves AI doing the heavy lifting, humans owning the judgment calls.
- All Departments
- Growth
- Marketing
- Engineering
- All locations
- United States
- India
- Bengaluru
How we work and win together
Growth
Keep learning, challenge yourself, and grow beyond what you thought possible.
Ownership
Take initiative, own your decisions, and see things through to the end.
Collaboration
Share ideas, solve problems together, and make each other better.
Empathy
Listen with intent, respect different perspectives, and always lead with kindness.
Three steps.
No unnecessary rounds.
We move at the same speed we ask our customers to trust us with. Three steps, start to finish.
STEP 1Apply
Email us your resume and a note on why Kim, why now. Tell us what you’d actually do in the role skip the cover letter template.
STEP 2Working session
A focused conversation, or short task, with the team you’d join. We care how you think and what you’d ship, not how you interview.
STEP 3Offer
Most candidates hear back within a week of their working session. Salary plus equity, no negotiation theater.
FAQ’s
Our hiring process typically includes an initial application review, a phone or video screening, technical assessments (if applicable), and final interviews with team members. We aim to make the process as transparent and efficient as possible.
