Trustpilot + Kim

Respond to customer feedback with connected review context.

Find Trustpilot reviews and business units and publish supported review replies.

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Overview

Trustpilot context, connected to Kim.

Use Trustpilot in Kim to find a business unit, retrieve reviews, and publish an approved reply.

  1. Find the relevant Trustpilot business unit for a supported request.
  2. List reviews and retrieve an individual review record.
  3. Submit a reply to a selected supported review.

Benefits

Find the correct Trustpilot business unit.

Find the Trustpilot business unit that owns the review before retrieving feedback.

Inspect review details before replying.

List reviews and open the selected Trustpilot record before replying.

Publish a Trustpilot review reply.

Publish an approved reply to the selected review. The connection does not delete reviews or manage invitations.

Connect your support stack

Ready to integrate Trustpilot?

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See what customer support looks like when humans and AI work together.

No commitment, No Pitch-deck, Just a real conversation

Kim

Your End-to-End CX Partner

8 The Green # 23558 Dover, DE 19901, US

2026 Kim CC