Retrieve a connected document.
Retrieve a connected Google document by its identifier and bring its content into the case.
Google Docs + Kim
Ground support answers in connected document context.
Use approved Google Docs as readable knowledge sources in Kim workflows.
Book a DemoOverview
Google Docs context, connected to Kim.
Use connected Google Docs as read-only sources for policies, playbooks, and other written guidance.
- Retrieve a configured Google document by its supported identifier.
- Read the document content returned through the connection.
- Reference that document content when preparing a support answer.
Benefits
Reference document content.
Use the document when answering questions about policies, playbooks, or other written guidance.
Use read-only document access.
The connection is read-only. It does not create, edit, comment on, or reorganize documents.
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