Outbound Sales & Customer Support Representative

WHAT YOU’LL DO

Fluent Verbal Communicator: Strong spoken Spanish (required) and English, with the ability to engage naturally and persuasively.
Customer Service & Sales Experience: Proven background in handling customer interactions, upselling, and resolving issues.
Customer-Centric Mindset: Actively listens, identifies needs, and provides the best options.
Quick Thinker: Adapts mid-conversation and keeps calls engaging.
Tech-Savvy: Comfortable using CRM tools, call systems, and digital communication platforms.
Team Player: Thrives in a collaborative, fast-paced environment.
Experience in outbound sales, telemarketing, or bilingual customer support.
A track record of problem-solving and negotiation.
A passion for connecting with people across cultures and building long-term relationships.

Connect & Engage: Reach out to Spanish- and English-speaking customers with meaningful, fluent conversations.
Sales & Support: Drive results through persuasive communication while ensuring customers feel understood and valued.
Follow-ups & Relationship Building: Build trust with consistent, professional check-ins.
Stay Organized: Keep customer details updated in CRM, track calls, and monitor progress.
Problem-Solving: Address concerns, handle objections, and present effective solutions.