How It Works
Discuss Requirements
30-min call to understand your brand, your challenges and your support goals
Match & Shortlist
Review agent profiles and schedule interview.
Select & Onboard
Choose agents, onboard them to your team and systems.
CRM + AI Assist
Centralise support and use AI to assist your agents.
Manage & Track
Track performance with Time Diary & Agent Scorecard
Get Actionable Insights
Improve quality with insights.
Usage-Based Pricing
Only Pay
$1
Per Ticket
- Pay only for tickets resolved
- Flexible to suit fluctuating volumes
- Monthly billing, no hidden fees
- No long-term lock-ins
- No minimum commitment
BOOK A CALL
Why Brands Choose Us
Reliable, Professional Customer Support Agents
At Kahawa 1893, we were overwhelmed by customer support. Onshore talent was costly and unreliable, and freelancers didn't work out. Then we found kim.cc.
Paula, Kim's Phillippines-based agent, quickly became integral to our team. She now handles internal, wholesale, and marketing inquiries with meticulous follow-ups, allowing us to focus on growth.
Corey Starey
VP of Operations, Kahawa 1893
Have Questions?
How does kim curate top remote agents?
Do I get to choose the agents?
Can I hire part-time agents?
Do I need to train the agents?
Do I get to interact with the agents directly?
Do I get a trial period with kim?
How soon can kim onboard an agent?
BOOK A CALL
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