Why Brands Choose Us

Working with Kim.cc has been phenomenal! After our team dynamic changed earlier in the year, response times increased dramatically. Since working with Jenny, we're now able to respond to our customers quicker than ever, and CSAT is consistently excellent. Jenny is helpful, kind, efficient, and really cares about our customers. She has quickly become an integral part of our team. Thank you!

At Kahawa 1893, we were overwhelmed by customer support. Onshore talent was costly and unreliable, and freelancers didn't work out. Then we found kim.cc.

Paula, Kim's Phillippines-based agent, quickly became integral to our team. She now handles internal, wholesale, and marketing inquiries with meticulous follow-ups, allowing us to focus on growth.

At ProStylingTools.com, we were finding it difficult to manage customer support, especially during the evening hours and weekends. Hiring onshore talent was costly, time consuming, and stretched our internal resources too thin. That's when we found Kim's agents.

Kim's talented and qualified agent seamlessly integrated into our team, handling customer inquiries efficiently and allowed us to expand our customer service hours. They now cover weekends, provide meticulous support, and allow us to focus on growing our business—all in a cost-effective way.

We initially used Kim.cc for holiday coverage, as we didn't require permanent staff but were so impressed by their seamless, efficient service that we engaged them regularly. Their team integrated smoothly, handling inquiries promptly and with attention to detail.

Kim's agents extended our service to weekends without straining internal resources, managing various inquiries with ease. Overall, it’s been a positive experience, and we highly recommend them for businesses seeking a flexible, cost-effective customer service solution.

Working with Kim.cc has been phenomenal! After our team dynamic changed earlier in the year, response times increased dramatically. Since working with Jenny, we're now able to respond to our customers quicker than ever, and CSAT is consistently excellent. Jenny is helpful, kind, efficient, and really cares about our customers. She has quickly become an integral part of our team. Thank you!