Human-reviewed
Ticket-level analysis
Share an approved ticket export. Kim reviews failure patterns and returns a report within 24 hours.
- Ticket-level findings
- Private upload
- Walkthrough with Kim
Resolution, revealed
AI support risk,
made visible.
See where your AI is closing tickets without resolving customers issues across policies, workflows, escalation, and hidden downstream effort.
How the audit works
Start With Ticket Export.
See how your AI actually performs against real support conversations and the type of resolutions delivered.
All the risk. One connected view.
Six Checks That Our
Audit Will Run.
Resolution integrity
Did the underlying problem actually get resolved?
Policy accuracy
Are answers current, supported, and safe?
Workflow execution
Did the operational action complete end-to-end?
Human oversight
Are high-risk cases escalated with context?
Customer & brand
Was the response right for the person and moment?
Hidden cost
What work sits behind the containment number?
Kim Sentinel human oversightHuman oversight for
the moments AI messes up.
High-risk conversations are identified, reviewed, and escalated with context so automation stays accountable when the stakes rise.
Get Your Audit Report[ What you get ]
Ticket-levelReview
Humanreview layer
24 hrreport delivery
