Smarter Customer Support

Lower Cost. Better Retention.

Deliver seamless, AI-powered service that boosts satisfaction and keeps your customers coming back.

Super Agent

Ticket Coverage

/month

1Super Agent

Ticket Coverage

/Month

Pricing

Trial Plan

Free Trial

7-Days

No credit card required

AI-supercharged workflow

AI-first: automated responses, with human experts in the loop for precision and care

AI-enabled quality control – brand-safe, policy-compliant

Live dashboards and ticket-level tracking

Integrates with 100+ tools – Shopify, Zendesk, Gorgias, etc.

Vetted & trained CS agents for complex queries

9AM–5PM support shift (flexible)

Paid PlanRecommended

$ 1799.00

/month

Perfect for Scaling Support Teams

AI-supercharged workflow

Vetted & trained CS agents for complex queries

AI-first: automated responses, with human experts in the loop for precision and care

9AM–5PM support shift (flexible)

AI-enabled quality control – brand-safe, policy-compliant

Live dashboards and ticket-level tracking

Integrates with 100+ tools – Shopify, Zendesk, Gorgias, etc.

Looking for an Enterprise Solution? Let's Talk!

Tailor a plan to your organization's unique structure, workflows, and needs

Powering World's Top Brands

Experience AI-Enabled support tailored to your brand

Faster Resolutions for Happier Customers

Policy Adherence & Brand Safety

On-brand replies with flawless grammar & tone

Lower support costs with better quality

Omni Channel coverage chat, email, voice & more

Start Free Trial

Book A Demo

Start your 7-Day Free Trial

Book A Demo

Testimonials

What People Say

With over 100+ clients served, here's what they have to say

“Reliable, Professional Customer Support Agents”

Corey Storey,

VP of Operations, Kahawa 1893

Effortless
After-Hours and
Weekend Support

Effortless

After-Hours and

Weekend Support

Gui Rodrigues

Founder, Prostyling tools

100+

Brands Served

4.9

Rated

Rhiannon Henry

Community and Customer Experience Executive, Drink Trip

“Faster Response Times and Excellent CSAT Consistency”

100+

Brands Served

“Faster Response
Times and Excellent
CSAT Consistency”

Working with kim.cc has been phenomenal! After our team dynamic changed earlier in the year, response times increased dramatically. Since working with Jenny, we're now able to respond to our customers quicker than ever, and CSAT is consistently excellent. Thank you!

Rhiannon Henry

Community and Customer Experience Executive, Drink Trip

FAQ's

We follow an elaborate vetting process where the agents are screened for relevant experience, english proficiency, problem solving & behavioural aptitude. Only the agents who clear our evaluation thresholds are presented to you for consideration.

kim uses tools like real-time messaging, video calls, and shared workspaces to keep remote agents connected and aligned. Regular team meetings build unity, and clear communication ensures smooth information flow.

We use comprehensive performance metrics, customer satisfaction scores, and regular quality assessments to continuously evaluate our agents.

kim integrates with 100+ tools including Shopify, Zendesk, Gorgias, and provides our own AI-powered management dashboard.

We prioritize excellent communication skills, customer service experience, technical proficiency, and cultural alignment with your brand.

We conduct regular performance reviews using AI-powered analytics, customer feedback, and comprehensive reporting dashboards.