Logo
kim
An Agentic BPO|
star

5.0 Star Rated

The

Future

of Customer Support

The

Future

of
Customer Support

Work done by AI, Vetted by Humans.

Start your 15 Day Trial now

Powering Worlds Top Brands

4th of July T-shirts
1Thrive
The Flag Shirt
Icon Nutrition
Linda Anderson
What Kim offers ?
arrow-right

AI Assisted Support

Let AI handle the first draft, based on sentiment, history, and support policies, while your agents simply review and send with confidence.

AI Assisted Support

AI Automated Responses

AI replies to common questions instantly, using smart rules you can set and customize.

AI Automated Responses

AI Quality Assurance

Get AI-powered insights, CSAT scores, and a live dashboard to see how your team's doing.

AI Quality Assurance

Trainer

Automates new agent training to cut workload and get teams ready faster for customer support.

Trainer
Delivering Outcomes
|

What Changes When You Use Kim ?

5x
Faster ticket Resolution
What used to take
15 minutes now takes just 3
with AI...
60%
Reduced Costs
20%
CSAT
Improved CustomerExperience byFilling Evening& Weekend Gaps
Boosted Revenue by 18% Through Increased Support Coverage
24x7Global Coverage
The Kim Advantage

Simplifying Support, Amplifying Results

Knowledge Base

Real-Time Knowledge Base

A Dynamic knowledge base powered by your latest FAQ's, Policies, website Data and tickets.

Knowledge Base

Root Cause Insights

Pinpoint the cause of ticket trends with Pulse.

User avatar

Track Agent Performance

Measure how agents score on empathy, responsiveness, clarity, and resolution, all in one dashboard

User avatar

Boost Sales with Checkout Recovery

Reclaim abandoned carts with personalized follow-up calls.

Integration

Personalized AI Responses

AI reads customer mood and tailors replies to improve satisfaction every time.

Product imageProduct imageProduct imageProduct imageProduct imageProduct imageProduct imageProduct imageProduct image
AIScanning Image for any visible issues...
1/3

AI-Powered Image Resolution

Streamline support with AI-driven image analysis, making returns, setup issues, and troubleshooting faster and easier.

Ticket #1456
User avatar

Max Field

maxfield@example.com

(555) 999-8678

Active orders

Order #77677

Items

User avatar

Order Management Simplified

Create, place, and track orders with seamless Shopify integration.

Integration

One click Integration

Seamlessly integrate with other apps

Experience
AI-Powered
Customer Support